Shipping Policy
Order Processing
All orders are processed within 1-3 business days after payment has been received and verified. Orders placed on weekends or holidays will be processed on the next business day.
Customers will receive an email confirmation with tracking information once their order has shipped.
Domestic Shipping (United States)
We offer standard shipping throughout the United States for a flat rate of $15.00 per order.
Estimated delivery time:
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Processing Time: 1-3 Business Days
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Transit Time: 5-7 Business Days
All packages are shipped with tracking and signature confirmation for security purposes.
Certificate of Authenticity (COA)
Customers may request a Certificate of Authenticity (COA) during checkout.
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COA Service Fee: $30.00
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The COA fee is non-refundable once the authentication process has begun.
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Processing times may be extended while authentication documentation is prepared.
International Shipping
International shipping may be available to select countries. Shipping rates and delivery estimates are calculated at checkout based on destination and package weight.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Delivery Issues
Lux-Closet is not responsible for delays caused by:
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Weather conditions
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Carrier service interruptions
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Customs processing
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Incorrect shipping information provided by the customer
Customers are responsible for providing an accurate shipping address at checkout.
Lost, Stolen, or Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the packaging and item.
Lux-Closet is not responsible for lost or stolen packages that show successful delivery by the carrier. Customers should contact the shipping carrier directly to initiate a claim.
Contact Information
If you have questions regarding shipping, tracking, or delivery, please contact us through our Contact page or email us at: